The unseen advantage: Turning control panel complexity into a competitive edge
Amid rising electrical demand, compressed project schedules, tighter equipment footprints, and increasing customer expectations, panel builders can create a sustainable competitive advantage by repositioning themselves as strategic partners with advanced application knowledge, engineering expertise, and design experience.
In years past, OEM panel builders were often evaluated on a straightforward set of expectations: meet the required specifications, offer a competitive price, and deliver on time. Those fundamentals still matter, but today’s panel markets have become far more complex. Rising electrical demand, driven in part by increased automation and AI-related infrastructure, has intensified pressure on capacity and lead times. At the same time, customers expect more reliable, application-ready solutions delivered on increasingly compressed schedules.
OEMs that adapt to these conditions can create an advantage that is not always visible on a component datasheet or bill of materials. It comes from anticipating the downstream effects of decisions made during design: how components will work together, how the panel will be assembled, what sourcing and documentation issues may arise, and how the finished system will perform after startup. The following design considerations can help OEMs reduce complexity before it reaches the shop floor or the customer’s site.
Consider component compatibility
An individual component can meet all required ratings, certifications, and performance criteria and still create complexity. Protective devices, power supplies, contactors, relays, and other control components must operate together as an integrated system. When selecting components, the question is not simply whether each device meets an individual requirement, but how much engineering time, validation, coordination, and risk will be involved in making the complete design work as intended.
Procuring components from multiple vendors can add another layer of coordination to the design process. When components are sourced from multiple vendors, OEM engineers may need to devote additional time to confirming compatibility, coordination, and documentation—particularly when the selected devices are not covered by manufacturer-tested combinations, published coordination data, or a common system-level design approach.
Look for efficiency opportunities
Energy efficiency is an essential consideration in any control-panel design, but it is not the only form of efficiency that matters. Component selection can also influence how quickly an OEM can assemble, test, troubleshoot, and deliver the finished system. Those operational gains may be largely invisible to the end customer, yet they directly affect labor costs, production consistency, manufacturing capacity, and delivery reliability.
Installation and wiring are often among the most time-intensive parts of panel assembly. A component that requires multiple individual wire terminations, detailed labeling, or complex routing can add minutes to every build—and those minutes compound across a production schedule. In contrast, components designed for straightforward, repeatable connections can help technicians complete installations faster and with less variation from one panel to the next.
Push-in terminal technology is one example. Used on components such as contactors and interface relays, it allows technicians to insert prepared conductors directly into compatible terminals rather than tightening conventional screw connections. This can speed panel assembly, support more consistent wiring practices, and reduce the time required to work in compact panels where tool access may be limited.
Simplified, repeatable wire termination can also help reduce opportunities for missed or inconsistent connections and make wiring practices easier to standardize. It can also streamline inspection and verification during testing, while improving access for service work after installation.
Include certifications in sourcing decisions
Technical specifications are only part of a resilient control panel design. Certification and approval requirements can be just as consequential, even when they are not emphasized in the customer’s original scope. A design may satisfy performance, fit, and functionality needs and still create delays or rework if a required approval, enclosure rating, or industry-specific standard surfaces after component decisions have been made.
Those requirements often depend less on the panel itself than on where it ends up. A panel destined for multiple regions may need components carrying UL, IEC, CE, and CSA approvals so the same design can ship without a redesign or a parallel bill of materials. Environmental conditions add another layer: an IP20 finger-safe rating may be adequate inside a protected enclosure, while more demanding installations call for higher ingress protection. Selecting components that already carry the necessary approvals keeps one design viable across a wider range of projects.
Industry segments bring their own expectations. Marine applications may require components approved by classification bodies such as the American Bureau of Shipping. Semiconductor manufacturing environments are frequently governed by SEMI standards, including S2 for equipment safety and F47 for voltage-sag immunity—criteria that directly influence power supply and control-circuit selection.
Keep the customer experience top of mind
After startup, the customer experience often comes down to operational continuity rather than the individual component specifications on the bill of materials. Component decisions that appear acceptable in isolation can still create reliability risks when the broader application and real operating conditions are not considered.
Nuisance tripping is a clear example. An unnecessary trip can stop a machine, interrupt production, trigger a service call, and add labor costs for troubleshooting and restart. Specifying protection with appropriate performance characteristics and dependable coordination can help reduce the likelihood that a minor issue becomes a larger operational disruption.
Brief voltage disturbances deserve similar consideration. If a short dip or interruption causes the control circuit to reset, the machine may stop even when the underlying process could otherwise have continued. Where appropriate, a power supply with power-reserve or buffering capability can maintain control voltage long enough to ride through a brief disturbance. Buffering supports the load during an input interruption after the power supply’s normal hold-up time has been exceeded, helping prevent unnecessary resets or uncontrolled shutdowns.
Customers may not request capabilities like these by name. They do, however, value equipment that starts reliably, stays available, and avoids operational surprises. The OEM creates that experience through component selection decisions made long before commissioning.
Collaborate to reduce complexity
In the control panel business, the most productive supplier relationships are collaborative rather than transactional. Instead of simply responding to a part number or purchase order, a capable partner becomes a resource the OEM can involve as design questions develop—particularly when the project includes unusual constraints, customer-specific expectations, or a higher consequence for delays and unplanned downtime.
That collaboration is most useful when it begins early. Bringing a component partner into the conversation while the design is still taking shape gives the OEM an opportunity to test assumptions, evaluate options, and identify potential concerns before they are embedded in the panel layout or bill of materials. Discussions may involve component fit, application behavior, documentation needs, availability considerations, or practical questions that emerge during design review.
A strong partner should be prepared to contribute more than product information. OEMs benefit from access to knowledgeable sales and technical personnel who can help connect product capabilities to real installation and operating conditions. They also benefit from a coordinated product offering and support resources that make it easier to evaluate related components as part of a complete control strategy.
This kind of design support does not diminish the OEM’s role or expertise. The OEM remains responsible for understanding the customer’s application and delivering the finished solution. Collaboration simply adds another informed perspective, helping the OEM make decisions with greater clarity and move from concept to execution with fewer unanswered questions.
Turn complexity into a competitive advantage
The OEM’s advantage lies in resolving potential challenges their customers never consider. By applying sound engineering judgment and using supplier collaboration strategically, panel builders can turn an increasingly demanding design process into a more controlled, confident customer outcome. The result is more than a panel that merely performs as specified. It reinforces the OEM’s role as a capable problem solver and a partner customers can rely on as their needs become more demanding.
Authors

Tanvi Dixit
Tanvi is Product Marketing Manager for ABB’s miniature circuit breakers, residual current devices, surge protection devices, and fuse holders, joining ABB in 2022. She brings 14 years of experience in the electrification industry, starting as a test engineer for DIN rail products before spending more than five years at Schneider Electric as a design engineer for enclosures and RCDs.
She holds an MBA from the Institute of Management Technology and a Bachelor’s in Electrical Engineering.

Dave Tallman
Dave is the Product Marketing Manager for IEC-style contactors, Manual Motor Starters, and Overload Relays. Dave joined ABB in 2022 and previously held a role in Channel Sales before joining the Smart Power Marketing team.
Dave graduated from Miami University with a double major in Business Marketing and Chinese Language. He then earned his Master of Business Administration in Operations and Supply Chain from Ohio University.



